Complaints Procedure
We strive to deliver the best possible education to all our pupils and to care properly for their health, safety and welfare at all times. All the staff at Uffington School, teaching and non-teaching, are dedicated to achieving this aim.
From time to time, however, it is possible that you may feel that we have not lived up to your expectations. If this is the case, please tell us. If you do not, we will not be aware of your concern, and if we are not aware of it, there is little we can do to put things right.
Sometimes, parents have said that they would not like to ‘make a fuss’ as they feel that their child may suffer in some way as a consequence. Every single member of staff at Uffington School has declared that this will never be the case.
So, if you have any worry or concern about what is happening at school, please tell us at once. In the first instance, please speak to your child's class teacher. If you feel that this is not appropriate, please make an appointment to see Mrs Simms. Please be assured that we will listen to your concerns and do our best to resolve the matter as quickly as possible.
For more serious matters, the school has adopted a ‘Complaints Procedure’ which gives helpful information on the best way of expressing any such concerns. The Complaints Procedure can be downloaded using the link below. Alternatively, copies are available from the School Office if required.